Booking and buying tickets online...

Things are a little different for all of us right now, we're asking all visitors to follow a few simple rules to ensure that we protect the health and safety of our visitors, staff and volunteers. These include following our suggested route around the building, keeping a safe distance from other visitors, sanitising your hands regularly and wearing a face covering at all times.


To make sure you know what to expect from your visit to NESM, please make sure you read the information on our 'welcome back' page before visiting.


Every ticket is automatically upgraded into a year ticket so you can visit us all year for no additional charge. When completing your tickets please provide the full name of all visitors to validate your ticket. The names on the ticket must be of the persons visiting.

Some of your information will be used for NHS Track and Trace.

Refund Policy 

Please click here to read our refund policy. If you have any questions please call 0114 2491 999.

Contact us...

National Emergency Services Museum

The Old Police/Fire Station

West Bar


South Yorkshire

S3 8PT

Telephone: 0114 2491 999


National Emergency Services Museum is a Charitable Incorporated Organisation (CIO) Registered with the charity commission: 1161866.

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